🌈 NEXT RESTOCK ANNOUNCEMENT TBC 🍄 🪲 APPROX 6-8 WEEKS PROCESSING TIME 🎱 🧸 WORLDWIDE SHIPPING 🌎

FAQs

Processing Time

As we are a small independent business, everything we make is fully handmade so orders may take approx 6-8 weeks for the items to be made and posted but sometimes can be slightly longer depending on how busy we are.

 

Fabric

Our fabric may vary ever so slightly in colour or pattern as occasionally we have to use different suppliers.

 

Garment Care

Please hand wash or wash on a gentle cycle inside out, hang to air dry and iron on a low heat setting.

If you purchase an item with custom printed fabric, please take care when washing. The fabric will feel slightly stiff when you receive your order! The garment will need to be washed prior to wearing so the fabric can soften and relax! Please either hand wash or wash on a gentle cycle at 30 degrees inside out, do not wring the garment and then hang to air dry.

For items with vinyl printed designs, please do not iron directly onto the vinyl! Either iron the garment inside out or iron with parchment paper ontop of the design! 

 

Refunds and Exchanges

As a made to order business we unfortunately do not accept refunds or returns.

Please measure yourself correctly before purchasing, all size guides are on each product listing!

If your order is damaged, incorrect or missing items then please contact us on sewwasted@hotmail.com and we will get it sorted for you!


Postage

We post using Royal Mail services in recyclable  packaging. UK orders are posted via Royal Mail 2nd class signed for. International orders are sent Royal Mail Tracked.

We are not responsible for lost, stolen, delayed or damaged parcels.

We are also not responsible for incorrect shipping addresses. It is the customers responsibility to enter the correct address, if you need to change your address before the order has been dispatched then please contact us as soon as possible to get it changed. 

All receipts are kept as proof of postage so once it has been posted it is out of our hands.

 

Order tracking

Once your order has been made and posted, you will receive a dispatch email with a tracking number so you can keep your eye on its journey.

 

Custom charges

Custom charges and any additional fees are the customers responsibility and completely out of our control. EU and worldwide customers may now have to pay import fees and custom charges upon receiving their order/when it arrives in your country depending on the total amount paid, this varies for each country. 

 

Our Ethics

As a small business we try to be as ethical and sustainable as possible.

Our clothing is made to order so only a small amount of fabric is kept at a time and ordered when needed meaning no unnecessary garments are made.

Our patterns are cut out in a way to reduce as much fabric waste as possible.

Any fabric waste is creatively turned into other items such as scrunchies, scrap dresses, stitched up products or are donated and recycled.


We pride ourselves on being unique, creative and authentic! All of our products, designs, concepts and ideas are completely our own and have been developed through hardwork, dedication and passion. Please be respectful and do not copy/plagiarise any of our designs, ideas or brand. Thank you!